EnteroMedics

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Field Clinical Specialist – East and West Coast
Job Number: #2016-10
Location: East and West Coast

EnteroMedics, a St. Paul, Minnesota company is looking for two Field Clinical Specialists for the East and West coast regions. Individuals will work out of their home, supporting either the West or East Coast territories. In this field-based position, the employee's primary responsibility is clinical support of the company’s products in the commercial environments. This includes, but is not limited to, support at surgical procedures, device technical support, data collection, therapy programming, and patient follow-up support.

Essential Functions

  • Represent EnteroMedics at pre-established (and at times new) and approved sites where staff and physicians have been trained on EnteroMedics products. Attends surgical cases and clinical follow-up visits in order to instruct physicians, staff, and patients on proper system use.
  • Assists in the training and education on vBloc Therapy of new surgeons and site personnel at pre-established sites.
  • Provides feedback gained from the site, cases, physicians, patients and staff to assist in developing future training materials and presentations for new surgeons and site personnel.
  • Provides technical and clinical support by acting as a resource to ensure optimal system programming, performance, and outcomes.
  • Works with Regional Sales team to meet existing and potential customer needs, and helping identify their goals and constraints.
  • Responds to customer needs, technical issues, and complaints regarding products and driving them to resolution (seeking support and guidance on alternatives as needed).
  • Represents EnteroMedics with customers and maintain positive relationship with sites using vBloc therapy.
  • Serves as a liaison between Research & Development (R&D) and Quality Team and the customers, providing feedback on product performance and possible improvements or new product ideas.
  • Gathers technical data to support troubleshooting efforts and device improvements.
  • Helps physicians and company leaders acquire information through literature reviews, transfer of knowledge of engineering and other technical advances, and assessment of market needs.
  • Other duties may be assigned.

Minimum Requirements

A Bachelor’s degree in Engineering, Nursing, or an equivalent scientific discipline and a minimum of 2 years’ experience in the field in a technical and/or medical role. Or a Master's Degree in Engineering, Nursing or an equivalent scientific discipline.

  • Ability to develop and maintain strong relationships with investigators, surgeons, patients, and site staff.
  • Understanding of engineering principles, human physiology, physician and hospital practices, and operating room etiquette.
  • Good clinical study and technical aptitude with strong understanding of Good Clinical Practice.
  • Motivated self-starter, ability to work independently, self-disciplined.
  • Excellent verbal and written communication and training skills.
  • Ability to think quickly on your feet and respond to needs as they arise.
  • Ability to travel extensively within region.
  • Ability to work independently as well as collaboratively in a diverse cross-functional team environment.
  • Experience with active implantable medical devices and/or clinical studies is preferred,

If interested in applying, please fill out this form to submit your resume.